Excellent iron. A very sturdy, solid iron with steam that could run a locomotive. Very convenient features, a water spout with a sliding cover to prevent leaks.
I purchased this Rowenta to replace another that had a cord problem. In looking at other customers' reviews, Rowenta has had problems with the cord attachment on a number of their models. I contacted the manufacture and was given the name and number of the few factory authorized repair centers. I contacted the repair center and they immediately knew what the issue was. Unfortunately, this repair costs about $55. If getting a brand new improved model costs $90, it makes no sense to repair- it's economically advantageous to replace. I called a non-factory authorized appliance repair business and they specifically stated that they were not authorized ( or equipped to deal with Rowenta irons !)
So, overall, this is a killer iron- the BMW of irons, so to speak. Highly recommended. But, I wish the simple repairs were simpler to deal with.
Monday, October 5, 2009
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